• Assessments
• End User Support
• Architecture and Professional Services
• Managed Services
• Procurement Management
• Configuration, Move, Add, Change
• Hardware Repair
• Process Management

Architecture and Professional Services

Industry changes have brought about distributed computing, integration of more devices, and an increased demand on the IT Department. With heavier workloads, fewer resources, and limited budgets, many companies are turning to a third party to supplement their company's technical support services. By augmenting your existing resources with support services from Nexus, you can be more responsive to your employees' and customers' computing needs without the worry of excess delivery costs.

Below is a list of Nexus Support Services:

• On-Site Support Services
• Shrink Wrapped Application Support
• Desk Side Application Support
• Staff Augmentation
• Centralized Support Services
• Desktop Management
• Software License Monitoring
• National Depot Services
• Hot Spares Program
• Redeployment
• On-Site Help Desk
• Hardware Repair and Maintenance (Break-Fix)
• Moves, Adds, Changes (MACs)
• Asset Management
• Centralized Help Desk
• Call Trend Analysis
• Software Distribution
• Repair and Maintenance
• System Upgrades